What is an AI Workforce?

NEW

Build teams of collaborating AI agents that work together, delegate tasks, and share knowledge.

Overview

An AI Workforce is a team of collaborating AI agents, not just one. Instead of a single agent handling everything, a workforce allows you to create specialized agents with distinct roles that work together through delegation, shared memory, and a unified communication workspace.

AI Workforce canvas showing an org chart with managers and specialists connected by reporting lines
Example workforce with managers delegating to specialists

Key Concepts

Members & Roles

Each workforce consists of members with defined roles (Manager, Specialist, Support). Members have their own system prompts, tools, and knowledge bases.

Reporting Lines

Visual connections between members define delegation paths. Managers can delegate tasks to their reports, creating a clear chain of command.

Shared Memory

All workforce members share a common memory store. Write once, read anywhere - perfect for passing context between agents.

Telegram Workspace

Deploy your entire workforce to a single Telegram group. @mention any agent to interact, and watch them collaborate in real-time.

Single Agent vs Workforce

Single AgentWorkforce
One role, one contextMulti-role, delegation
Isolated memoryShared team memory
One channelTelegram group workspace
Good for focused tasksGood for complex workflows
Simple setupVisual org chart builder
Direct user interactionMulti-agent collaboration

When to Use a Workforce

Complex Workflows

Multi-step processes that require different expertise at each stage, like content pipelines or sales funnels.

Department Operations

Simulating real team structures with managers, specialists, and support staff working together.

Approval Workflows

Tasks that need review or sign-off before completion, with configurable approval policies per member.

Research Teams

Coordinated research with specialists gathering data and managers synthesizing findings.

Customer Operations

Support, sales, and success agents sharing customer context and escalating appropriately.

Creative Production

Writers, editors, and strategists collaborating on content with shared brand guidelines.

How Editing Works

AI Creates

The AI Workforce Designer generates complete team structures from scratch based on your description. Describe your ideal team and the AI configures members, roles, and reporting lines.

You Edit Manually

After generation, edits are made by dragging nodes, connecting reporting lines, and configuring members via the UI. Click "Apply Changes" to save modifications.

Ready to build your first workforce?

In the next page, you'll create your first workforce in under 5 minutes using the AI Workforce Designer.

Get Started